TeamDesign Support

Support hours

8 a.m. to 5 p.m. Central Time, Monday through Friday

Online Support


Phone Numbers

Toll Free Phone: 800-989-9669
Fax: 615-758-5553

Shipping Address

To ship hardware or other items to TeamDesign Technical Support, please use the following address:

TeamDesign Technical Support
ECi TeamDesign
15065 Lebanon Road, Suite 201
Old Hickory, TN 37138


Accounting and Remittance are handled by ECi headquarters:

To contact ECi Accounting:

Phone: 800-959-3373

To remit payment to ECi, please use the following address:

ECi Software Solutions, Inc.
4400 Alliance Gateway Frwy #154
Fort Worth, TX 76177

TeamDesign Private Supply Network (PSN)

Get information on TeamDesign PSN, and sign up for services.