5 Reasons JumpTrack Won The Top Rated Software Award

“I love this software! So easy to see delivery times, a proof of delivery along with a picture! Comes in handy when a customer claims they didn't receive their order.” - Susan Secondino, credit manager, Suburban

Ever feel like deliveries are a headache for both you and your customers? Missed packages, frustrated calls, and wasted time can damper any business. But what if there was a way to make deliveries smoother, faster, and more enjoyable for everyone? JumpTrack is the answer!

JumpTrack, a proof of delivery software, received a 2024 Top Rated Award from TrustRadius this year. This prestigious award is based entirely on real customer reviews, making it a trusted indicator of a product's excellence. With a TrustRadius score of 8.1 out of 10, JumpTrack's customers are raving about it!

Here are the top five reasons why businesses consistently rate JumpTrack as a top-rated B2B ecommerce platform:

1. Proof you can trust

No more worrying about lost packages! JumpTrack lets drivers capture electronic signatures and photos as proof of delivery. This means no more arguments about whether something arrived, saving you time and frustration.

"Having signature and image capabilities has allowed a greater proof of delivery. Showing where we place a delivery has been a great tool." - Jeremy Bryan, furniture coordination manager, Porters Office Products

2. See your delivery coming

Imagine knowing exactly when your package will arrive. With JumpTrack, businesses can track drivers in real-time, so you can see how far away your delivery is. No more waiting by the window all day!

"Our staff is able to track delivery routes and update customers." - Verified user

" Allows us to provide updated info for clients in real time for a delivery window. Real-time route size and package count for accurate delivery to keep from having to do unnecessary re-visits.” - Jeremy Bryan, furniture coordination manager, Porters Office Products

" The fact that I am able to solve a mystery without interrupting the drivers. It's a game-changer. I am able to answer the customer's questions without skipping a beat. It leaves our customers secure, knowing that we know where we left our packages and who we left them with. Customers can trust us and our drivers because of JumpTrack. Honestly, I'm not sure what we did before using JumpTrack.” - Verified user

3. Save time and money

JumpTrack helps ditch the paper chase! No more filling out endless forms or manually tracking deliveries. This saves businesses time and money, potentially lowering delivery costs for you!

"Increased productivity—driver spends less time at a stop as everything is electronically stored." - Jon Ralph, warehouse/logistics manager, Triware Technologies Inc

"Cost saving by importing data we used to manually enter." - Verified user

4. Happy customers, happy business

Getting your delivery on time and with a smile is the key to a great experience. JumpTrack helps businesses keep you informed so you can relax and know your package is coming.

“Allows us to provide updated info for clients in real time for a delivery window.” - Jeremy Bryan, furniture coordination manager, Porters Office Products

5. Easy to use

JumpTrack is designed to be user-friendly for businesses and delivery drivers. You don’t need to be a tech whiz to use it.

“We use JumpTrack with office supplies and furniture deliveries to customers. Very easy to use from start to finish and works great.” - Verified user

So, what makes JumpTrack tick?

Here's a peek under the hood:

• Signatures and photos: Capture proof of delivery with electronic signatures and photos, leaving no room for doubt.
• Real-time tracking: See your delivery progress on a map to know when to expect your package.
• Optimized routes: JumpTrack can help businesses plan efficient delivery routes, saving them time and gas.
• Mobile app: A handy app that lets drivers manage deliveries on the go, keeping things smooth.
• Automated delivery information: Businesses can automatically send you updates about your delivery, so you're always in the know.

Transform your deliveries and keep your customers happy with JumpTrack. Making deliveries faster, cheaper, and easier for everyone is a win-win for businesses and customers.

I love the fact you can see real-time deliveries and status. Helps sales confirm en route deliveries and completed deliveries. It helps with the time of actual delivery or pick-ups and pictures captured as well upon completion. It is easy to use for credit pick-ups as well as route deliveries. I think it is easier for drivers as well to prove they made the deliveries in a timely manner. - Verified user

Get more details

To see all reviews, visit the JumpTrack page on TrustRadius and learn more about the Top-Rated Award here.