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As we embrace the new year, let us look at the topics that you and your industry found most informative in 2023. In this blog, we have compiled our top five most-viewed distribution blogs for you to look through.
In this blog, we discuss the trends that shaped the business product dealer’s industry in 2023. These trends include ecommerce, inflation planning, cloud-based solutions, and eprocurement. eCommerce is crucial with the rising trend of online shopping, magnified by COVID-19 and offering unprecedented convenience to modern consumers. As inflation drives up material costs, businesses need visibility into resources and consider price adjustments to maintain profitability. The shift to remote work necessitates cloud-based business management tools to ensure information accessibility for all employees. 85% of business buyers have moved procurement online due to COVID-19, making it essential for product dealers and resellers to adopt B2B eProcurement for success. This blog was written to coincide with our 2023 Trend Report.
Business supply CEOs face many challenges in delivering their products efficiently and cost-effectively. Traditional paper-based systems and lack of real-time visibility hinder their ability to manage deliveries effectively. Proof of Delivery (POD) software offers a solution by automating tasks, providing instant ETAs and POD confirmation, and tracking driver activity in real-time. This leads to improved efficiency, productivity, customer service, and data-driven decision-making.
Facing rising costs, shrinking margins, and increased competition, office technology and services dealers can leverage technology to overcome challenges and capture growth. Integrated ecommerce platforms simplify processes, automate operations, and enhance online presence. Data-driven insights optimize offerings and pricing, ensuring competition with online giants. Adapting to the changing landscape, dealers can expand their scope to include janitorial supplies, electrical equipment, and breakroom items, catering to the increasing hybrid workforce. Learn how dealers can remain competitive and thrive in the evolving market.
In today's competitive distribution landscape, integrating generative AI tools like ChatGPT can revolutionize operations and boost B2B ecommerce. This article highlights five key benefits: automated customer service, efficient inventory management, streamlined communication, enhanced sales and lead generation, and valuable data insights. Additionally, it provides a practical guide to finding the right business software that integrates generative AI, ensuring smooth implementation and optimal results. Embracing this innovative technology empowers distribution leaders to drive profitability and gain a significant competitive edge.
Tom Buxton started his career in the office product distribution industry in 1988, eventually selling his own company to Corporate Express. He founded InterBizGroup in 2005 to help independent dealers compete with big companies by offering services like Margin Accelerator, which helps dealers manage their pricing and inventory effectively. He believes technology is crucial for dealers to stay competitive, along with providing excellent customer service and a strong online presence. He advises newcomers to the industry to seek guidance from veterans, create a solid business plan, and utilize Margin Accelerator to maximize their profitability. When he's not working, Tom enjoys skiing, golfing, and playing pickleball.
We can now confidently close the book on 2023 and jump into 2024! If you did not see your favorite ECI blog in this top five post, make sure to share it and let us know on our Facebook. We cannot wait to inform, entertain, and educate you in the new year!
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