How MarkSystems Consultants Help Builders Succeed

Many economists and business experts would agree that operating a home building company in today’s market is one of the most complex businesses to manage, and it takes a team of very skilled individuals as well as utilizing home builder software technology to stay ahead of the curve to be amongst the best builders in the industry.

That’s exactly why ECI – Residential Home Construction division has industry experts from around the country on staff who have walked in those shoes and have found ways to be successful to help our customers better understand and deploy technologies in the best way to meet your business goals. Every member of our professional services team has years of industry experience as well as a sound understanding of how software can help manage your day-to-day operations to remain profitable well into the future and out-compete in your market.

You’ve made the decision. You’ve purchased software, but you feel that your team’s understanding of how to use those tools is lacking. You’d like to engage with a professional who understands where you are at as a business, understands the software that you have purchased at an expert level, and provide guidance on how to improve. What services are exclusively available to you as an ECI customer to maximize your software investment and streamline your business processes?

Software Utilization Audits - Ever wonder how well your staff is utilizing your software investment? That’s the specific purpose of an audit. A consultant will meet with each department manager and/or team to converse about your business processes, and their software adoption, and prepare a report to make recommendations to the executive team for areas of improvement and resources available to you as a customer to improve in those areas.

Process Consulting - Focused consulting on a specific area of your business. Whether it’s sales and marketing, finance, production/operations, purchasing, and estimating, or warranty, we’ve got you covered. These consulting sessions can be conducted virtually as well as in person at your office.

In-depth Software Training – Through our MarkSystems University program, users will receive core curriculum training on the foundational pieces of software related to a specific department. These intensive training courses enable the participants to gain a full understanding of the functionality of the software as it pertains to job functions. Users receive certificates of completion after successfully finishing these courses.

Manager Roundtables – Would you like to get into a room with other individuals from other companies to discuss and share ideas on how to best handle the situations you are facing in your market and network with some of the top talents in the country? We choose a city, arrange a conference room, and invite managers of departments to come to meet with each other, as well as an ECI consultant who will guide the conversation to dig into your daily struggles, discuss industry best practices, and better understand how those processes can be best managed in our software suite of products.

Custom Reporting – Not getting the level of reporting you desire from the included reports within the software? Work with one of our consultants to utilize the custom reporting tools you have available to you and either get training on how to use them yourself, or have a report designed and built for you.

If you’d like to speak with one of our consultants and engage MarkSystems home builder software services, please contact support through your customer portal.