Big Ideas for Small Businesses
Industry experts offer tips on using your software and managing every aspect of your business from sales and marketing to human resources and payment processing.
5 Essential Keys to Effective Strategic Planning
In this post, we’ll examine the 5 essential keys to effective strategic planning & ensure your business stays on track. Implement these & reap the rewards today.
Increase Marketing and Sales Efficiency by Documenting Your B2B Target Audience
See how ECI recommends improving your sales and marketing
How to Properly Nurture Your Sales Leads
This article explains why lead nurturing is essential to the success of every SMB, and the five basic steps involved in the lead nurturing process.
The Psychology of Selling: 5 Ways to Train Your Brain to Be Positive and Productive.
Improve your sales performance by 37% by training your brain with these five techniques to induce and sustain a positive mental state.
5 Ways to Improve Contract Management with Solution Selling
Maintenance and service contracts are the bread and butter for any managed service provider. Embracing solution selling gives you the information you need to build smart,...
Time Flies at ECI: Celebrating 20 Years
Celebrating ECI's 20th anniversary! Ron Brooks delves into our growth, values, and commitment to excellence in providing industry-specific software solutions.
Living the Code: The ECI Everyday Hero Award
As a seasoned ECI employee, chief historian, and marketing leader, I’ve had the opportunity to work on and create some really cool and exciting things based on that CODE....
14 Reasons Prospecting Data Can Fail
B2B prospecting data can be invaluable for growing your business, once you understand and mitigate the risks and ways that they can fail to produce ROI. Read the blog post...
5 “Hats” the CRM Champion Must Wear in Your Organization
The CRM champion is an appointee who takes on seven roles as your organization moves from consideration, to adoption, to implementation of a CRM solution.
Why You Need a CRM Champion
In this article, we define the role of the CRM champion, explain the core skills this appointee must have, and suggest whom you should assign this critical role.
Credit Card Fraud: How to Safeguard Your Business
SMBs, be on the alert for rising levels of customer and credit card fraud. These are actions to take and questions to consider to safeguard your risks.
SMB Marketing Best Practices: Easy Reading Is Key to Email Success
Email Remains a Shining Star in SMB Marketing
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