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Big Ideas for Small Businesses

Industry experts offer tips on using your software and managing every aspect of your business from sales and marketing to human resources and payment processing.

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Don’t Discount Events in Your B2B Marketing Strategy

Here are four reasons why you should make hosting and participating at events a more meaningful part of your overall B2B marketing strategy.

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Benefits of ERP for Small and Medium Businesses

ERP software offers amazing benefits for small businesses. Integrated insights, planning, & growth with process and financial visibility.

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5 Tips for an Eco-Friendly Office

If you are concerned about doing your part to keep our planet habitable (and we all should be), here are five ways to make your office more eco-friendly.

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Enable Customer Service and Field Support with Mobile CRM Tools

Mobile CRM tools are the drivers for raising the customer experience bar; customers now expect real-time information from any touch point they have with your business.

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4 Reasons Why Your Business Needs CRM

Customer Relationship Management (CRM) is vital to every small and medium-sized business. 2018 is the Year of the Customer and smart customer relationship management for 4...

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SMBs Can Learn a Lot from the Mary Kay Vision of Teamwork

Mary Kay created an entire organization built on the premises and promises of teamwork. Your SMB and sales team can also succeed by following this model.

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Build Customer Relationships with Superior Online Service

Building relationships by investing in great customer experiences is a top priority in SMB marketing. These are the tools you need.

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Inside the ECI Cloud: The Cornerstones of a Successful Cloud Service

The Cornerstones of a Successful Cloud Service dives into the importance of providing layered security and data backup to ensure that data and systems are fully protected...

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For SMBs, Sales and Marketing Teamwork Is the Key to Success

At SMBs, teamwork between sales and marketing is the new model, replacing the “handoff” from one department to the other. Learn how to create alignment.

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Inside the ECI Cloud: Resiliency and Redundancy

Learn about the four cornerstones of ECI’s philosophy for the cloud, as well as the importance of resiliency and redundancy in cloud-based software services.

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5 Common Marketing Mistakes SMBs Should Avoid

There are hundreds of marketing activities for SMBs to consider, but which are the most important? Many SMBs miss opportunities by making these mistakes.

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3-Point Inspection Maximizes Website Visibility and Performance

SMBs, use this 3-point inspection checklist quarterly to indicate that the fundamental details of website design, content, and marketing features are in order.

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