ECI Blog - Big Ideas for Small Businesses

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Big Ideas for Small Businesses

Industry experts offer tips on using your software and managing every aspect of your business from sales and marketing to human resources and payment processing.

335 articles

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Customer Experience

6/15/2018—Alan Margulis

Build Customer Relationships with Superior Online Service

Building relationships by investing in great customer experiences is a top priority in SMB marketing. These are the tools you need.

Cloud-Computing

6/8/2018—ECI Staff

Inside the ECI Cloud: The Cornerstones of a Successful Cloud Service

The Cornerstones of a Successful Cloud Service dives into the importance of providing layered security and data backup to ensure that data and systems are fully protected...

Sales Strategies

Business Growth

6/1/2018—Alan Margulis

For SMBs, Sales and Marketing Teamwork Is the Key to Success

At SMBs, teamwork between sales and marketing is the new model, replacing the “handoff” from one department to the other. Learn how to create alignment.

Cloud-Computing

5/25/2018—ECI Staff

Inside the ECI Cloud: Resiliency and Redundancy

Learn about the four cornerstones of ECI’s philosophy for the cloud, as well as the importance of resiliency and redundancy in cloud-based software services.

Small business workers in an office meeting reviewing 5 Marketing Mistakes SMBs Should Avoid

Business Growth

5/15/2018—Chris Mindnich

5 Common Marketing Mistakes SMBs Should Avoid

There are hundreds of marketing activities for SMBs to consider, but which are the most important? Many SMBs miss opportunities by making these mistakes.