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Big Ideas for Small Businesses

Industry experts offer tips on using your software and managing every aspect of your business from sales and marketing to human resources and payment processing.

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The Theory of Constraints in Simple Terms

In this ECI blog post, Bob Sproull explains the Theory of Constraints in simple terms.

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Creating Customer Loyalty

Learn how to create true customer loyalty in this blog post ECI

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5 Essential Keys to Effective Strategic Planning

Promote Your Business without Blowing Your Budget

Learn how to promote your small business without blowing your budget in this new marketing blog post for SMBs. Read this blog post to learn how to get free publicity for...

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Credit Card Processing for Merchants: NFC—What Is It and How Does It Work?

NFC is a term associated with payment processing and stands for Near Field Communication. It is basically "contactless" payment processor technology.

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Part 3 - Creating a Quick and Efficient Business Plan

Continuing with this case study, in this final post in this series, I will demonstrate how to use your Goal Tree to assess the status of your organization, and then show...

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Tips for becoming a better Entrepreneur

Being a small business owner can be a complex job. Discover some tips to make your work life easier, and your business more efficient and profitable, by reading "Essential...

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Part 2 - Creating a Quick and Efficient Business Plan

In part 2 of How to Create a Quick and Effective Strategic Business Plan, we will demonstrate how to construct a Goal Tree and then begin sharing a real case study with you.

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Cloud Benefits for SMBs: Spotlight on Security and Disaster Recovery

Small businesses could once take simple steps to protect their data, but those days are gone. Read this post to learn how cloud computing can safeguard your data without a...

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How to Create a Quick and Effective Strategic Business Plan: Part 1

Learn how to create an effective strategic business plan in a very short time by using a tool called a Goal Tree.

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The Importance of the Effective Rate for Credit Card Processing

Learn how to determine the effective rate: the amount your company really pays to process credit card payments.

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