Hear from John Maiuri, president of the LBM Division, and Chris Fisher, VP of the LBM Division, about current challenges and opportunities for building supply businesses, like labor challenges, ecommerce, succession, and much more. This is also a great chance to learn how our solutions can help you to overcome these challenges and grow your businesses.

Longtime industry analyst Craig Webb sees five issues arising in construction supply that will present challenges to all dealers but also will be opportunities to grow at forward-thinking operations. Here are his ways you can improve your operations, boost cash flow, win new customers and serve existing customers better over the next two years.

The growing use of loyalty programs at retail implies great value to merchants. Your Spruce or RockSolid MAX system can now be configured to utilize our integrated loyalty feature. 

Track your qualified and unqualified transactions, guide and promote specific products using loyalty incentives, and more in an easy-to-use, fully integrated fashion. More and more loyalty programs are being used to drive recurring business. Consumers today have been conditioned to look for rewards programs such as the ones offered by airlines and mass merchants. You, too, can offer a loyalty program through your Spruce or RockSolid MAX software.

If you have been in the LBM industry for a long time but are now looking for new team members to pass along your expertise, our software can help you plan for the future. It is important to be able to provide all the information needed to guide staff properly. 

 This session will provide you with guidance on how software features like message groups, alternate SKUs, material lists, image lists, attachments, forms, and automated adjustment codes can help your team learn and grow.

Performing a cycle count or physical inventory is one of the most important tasks you will perform during the year. Yet it is also that task that you may dread the most. We have simplified this procedure down to eight simple tasks. Following these tasks will ensure that your counts will be performed in the most systematic way the program uses to account for your inventory.

Learn about recently added new features and how to use them effectively. We will also discuss the upcoming product roadmap to give you a sneak peek at what's coming in the future!

The presenter for this session will focus on facilitating discussion on data cleansing and optimizing the return on your Spruce investment from a data perspective. All attendees are encouraged to come with questions and experiences related to the challenges and rewards from a focusing effort on clean, usable data.

The built-in analytics feature allows for non-paper reporting and business decision-making in real-time. This class is for you if you are not using or only lightly using your integrated analytics solution. We will review several key base charts and graphs, demonstrate the powerful proactive capabilities of the add-on alerts and reporting module, and share non-typical uses of this powerful tool.

Hear from your peers about why ecommerce is more than just an online storefront. Brent Burrows II of CBS Bahamas and Dan Groth of HomCo have approached ecommerce as an avenue to “get ahead of the game” through account management for commercial customers, online shopping and research, and marketing. Join them for a panel discussion to hear what they learned during their journeys previously implementing Ecommerce before ECI, and then with Spruce eCommerce.

Learn about recently added new features and how to use them effectively. We will also discuss the upcoming product roadmap to give you a sneak peek at what's coming in the future!

There are a multitude of different functions and procedures that are built into the program that are meant to reduce stressful situations and increase productivity. We will review dozens of these tricks and tips from reports to utilities to things as simple as keyboard functions when performing a search. The hidden treasures we will uncover will make you wonder “why have I not been using that this whole time.”

Join us for a session to discuss using automated pricing functions and how this can reduce errors and time spent managing the system. Topics will include:

• High-level use of price groups, price levels, price matrix, and price updates
• Using reporting to monitor sales through product ID, Location, etc.
• What works and what doesn't in your environment

Active reports are everywhere! What do they do? What information can I get from them? Where do they come from?

In this session, we will show you how to access these reports and what information can be found when you process them. Several reports are available through the support portal and to any user. They are easy to set up and run.

Understanding and properly managing your inventory is critical to your business. This session will focus on key inventory-related issues, such as correcting the base UM, correcting weighted average cost, applying advanced pricing to your items, and more!