Customer Success Story : Midway Swiss Turn
160% Revenue Growth And A 31% Win Rate On New Parts
Who is Midway Swiss Turn?
Midway Swiss Turn is a Swiss-Type CNC Screw Machining and Turned Parts company started by entrepreneur James Rahz, the now president of this family-owned business. Beginning in 1977 in Ohio, this manufacturing company has employees with over 50 years of experience in the machining trade. Midway Swiss Turn prides themselves on providing quality parts while maintaining a "small company" atmosphere.
growth in revenue
win rate on new parts/jobs
spent on accounting and reporting
Helping our customers stay ahead
While E2 Pro helped Midway Swiss Turn automate and develop a more efficient paperless process, JobBOSS² became instrumental in quickly adapting processes during the COVID-19 pandemic. Current CEO Jayme Rahz says, "The push to transition to the cloud was just what we needed to react to COVID changes. We could manage much of the shop's activity from home. Though we've grown from five to 11 employees, we do this with minimal overhead and staff because JobBOSS² allows all of the users to have instant access and complete visibility to everything going on in the shop."
Shortly after implementing JobBOSS², Midway Swiss Turn found their aerospace and defense customers required them to be ITAR compliant. They turned to the JobBOSS² government cloud, ensuring secure data hosting and compliance through vigilant security measures.
Additionally, Midway Swiss Turn found they needed a way to process quotes quicker. To get quotes to their customers even faster, Jayme purchased the Paperless Parts integration for a seamless transition to push quotes back into JobBOSS² for a unified view.
Jayme Rahz says, "ECI has always been one step ahead of my shop's needs. It pushed us to invest in JobBOSS², a cloud-based ERP solution, allowing us to smoothly transition operations during COVID. It had the solutions I needed to be ITAR compliant and to get quotes more quickly through the door." Midway Swiss Turn has grown from $500,000 to over $1M in revenue, successfully growing as a profitable machine shop.
“ECI has always been one step ahead of what my shop needs.”