Like many other shops, Steel Plate Fabricators was built on a foundation of manual methods. Estimating, routing, and scheduling were all done by hand, and the company had no solid method to know who its top customers were. ​

JobBOSS² gave Steel Plate Fabricators a way to digitally and accurately track jobs and collect data. Josh stations computer terminals throughout the shop to easily keep time and document employee hours. ​He uses the standardized reports to collect the data needed for improvements and performance review. His most frequently visited reports are the Backlog Summary weekly, the Inventory Summary monthly, and the Customer Summary quarterly. Josh's willingness to innovate and adapt to technology has helped him understand which customers are most profitable and which jobs are not worth the resources, ultimately boosting profitability and employee retention.

Josh Loftis has seen great results within the last few years. The company's customer base has grown by 67%. ​Today, Steel Plate Fabricators has experienced a 30% growth in annual revenue to $10M, and its employees have more than doubled from 15-20 employees to 50-60 employees.