Gain visibility into your entire business and boost contract profitability by using e-automate—designed for office technology businesses.
Understand the profitability of each copier and print device under contract. By bringing all areas of your business into one contract management software, you will gain the visibility needed to identify areas of improvement for customer service, contract management, and much more.
Eliminate the need to manage data between different software systems that do not talk to each other. Using e-automate, you get one platform to handle your specific office technology needs like accounting, contract management, inventory, purchasing, and service. As a leader in the industry for over 20 years, e-automate will simplify how you run your business with built-in functionality and valuable integrations.
Make strong, reliable data-driven decisions. By keeping all your information in one location, you can gain great visibility into the business —from service calls to individual device profitability —while increasing efficiency and reducing costs.
Small office technology dealers who assume e-automate is too complex for their small business, may have an outdated notion of ERP. The cost of implementing an ERP has become easily attainable, especially with the benefits of affordable cloud hosting. More than ever, smaller businesses are turning towards cloud ERP systems to increase efficiency, automate processes, and improve their overall business performance to drive growth.
Contract Profitability reports allow you to analyze not only your accounts' profitability but also every device's profitability. E-automate considers all contract costs, including device, supplies, labor, travel, and miscellaneous charges, and compares it to the device revenue, so you can track your margin to find and resolve profitability issues early.
A basic ERP system will probably help with finance, inventory, and customer management. But a basic ERP cannot deliver specific process improvements and integrations for your managed print services workflows. E-automate has integrations with key industry vendors to simplify your daily tasks. ECI is the leader in reducing the daily pains of office equipment dealers around the world.
Absolutely! PO Processor is a module of e-automate that provides integration with over 50 supplies vendors, allowing you to easily look up item costs, submit POs directly to your vendor, receive a speedy acknowledgment, reduce manual and repetitive input, and eliminate the need to print, fax/email, or file your purchase orders. This greatly reduces the time and effort it takes to manage your order process.
By using e-automate's robust APIs, you can import meter data from several different sources. But for true automation of meter collection, supply fulfillment, and service ticket creation, we recommend using Printanista for your fleet management. This is because the native integration between Printanista and e-automate provides unmatched automation and streamlining of your managed print services program.
The question is why HAVEN’T you? A cloud service is the most cost-effective and flexible entryway to implement an ERP for your business. With no upfront investment or ongoing maintenance requirements, and 100% scalability, you and your team can access your real-time data at any time, regardless of your location. Set your business on the path to profitability, without any of the usual technology growing pains.
No two customers are alike, so your account manager can help evaluate your needs and suggest the training support to best suit your team. Whether it’s regular calls, virtual training, self-paced recorded training, or on-site consultation, ECI can provide training delivery to ensure your team is up and running quickly.
MobileTech is native mobile app that keep service technicians connected to e-automate through their android or iOS mobile device. With MobileTech, service technicians can update their service tickets, see all asset details, and check inventory counts in real time.
7 Must Have Reports For Field Service Providers
E-automate has over 75 out-of-the-box reports that enable you to see your business performance at a glance and drill down…
4 Steps To Better Contract Management
Transitioning long-term customers to M&S contracts may require a rethinking of your business model, but, small to mid-sized…
5 Inventory Management Pitfalls To Avoid
Find out how an ERP can streamline inventory management and help you combat the hidden inventory costs hurting your business.
Testimonials
New Zealand
“...interactive dashboards far more intuitive and easy for the team to understand. Now, rather than having to manually collate key information, the team can simply log-in and view all of the required data”
Australia
“Through e-automate, we will continue to evolve our business to provide an edge in today’s competitive market.”
New Zealand
“We knew that implementing a new piece of software would take some getting used to, however, the benefits have been significant and the investment has certainly been worthwhile.”
Preferred Office Products
“e-automate enables us to keep our techs more up to date and as a result, they are able to complete more calls in a day”
BCOS Office Technologies
“The time you save with e-automate is a primary benefit. Employees are more productive because they no longer have to perform manual jobs.”
How can we make it easier for you to do business?