How it Works
We collect print data from 25,000+ models to deliver accurate, reliable insights
Our device management solutions are powered by remote data collection agents (DCAs). The DCA is a software application that collects critical meter, performance, and supply level data from multifunction print devices. The DCA can be installed on a non-dedicated server, at a client location, or resident in the firmware of a device.
Key Features
Our new DCA includes several enhancements for improved data collection, measurement, and analysis.
Model Definition Files
Created from manufacturer specifications, model definition files offer precise targeting of critical device data points.
Custom Scan Intervals
Set independent scan intervals for device discovery, meters, supplies, errors, and attributes for timely data collection.
Differential Transmission
Only data that has changed or values that have been updated are transmitted to the web interface.
Heartbeat
DCA Pulse provides a heartbeat to PrintFleet Central confirming that the DCA is active, reducing the number of stale DCAs.
Cross-Platform
Our DCA can be deployed in the traditional Windows® environment as well as macOS®, Linux®, and Raspberry Pi®.
Remote Management
Configure all available settings, retrieve logs, initiate scans, and run MIB walks from the comfort of your office.
Our DCAs
Find the data collection agent that meets your needs.
Next-generation DCA
Our next-generation DCA is currently in development. Our team is working to build a best-in-class data collection agent, combining functionality from our three device management solutions.
Legacy DCAs
We support customers currently using PrintFleet (DCA 4.x and DCA Pulse), FMAudit (Onsite), and Print Audit (ICE) data collection agents. Contact us to find the DCA that's right for your business.
Local Print Agent
For devices that are not on a network, our Local Print Agents (LPAs) offer the ability to track printing from locally connected print devices by collecting information directly from the device.
Our Solutions
Learn more about our managed print solutions.
PrintFleet
- Ideal for dealers who require data collection in non-Windows® environments
- Intuitive, easy-to-use web interface
- DCA Pulse is currently only available with PrintFleet
FMAudit
- Ideal for dealers who require advanced and customizable workflows
- Integrates seamlessly with e-automate ERP
- AVAILABLE NOW! New DCA functionality within FMAudit
Learn more about our award winning DCAs
Find out why office technology dealers choose ECI over the competition.
Talk to an expert today.