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ECI Staff Contributors

ECI Staff Contributors love to share their insights and expertise on a variety of topics including sales, marketing, cloud, ERP, and SMB development as well as on product specific education. With offices throughout the United States, Mexico, England, the Netherlands, Australia, and New Zealand, more than 40 employees contribute to blog on a regular basis.
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How to Get Your Business Optimized for Local Search

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ECI Laryssa And Trevor Connect Interview 2024 Blog

The Past, Present, and Future of Office Technology: Exclusive Interview with ECI Leadership

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ECI CORP Blog News Press Release

NEWS: ECI Software Solutions President and COO Sarah Hagan Named 2024 Globee® Woman Executive Winner for Excellence in Tech Leadership

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ECI CORP Blog News Press Release

ECI Software Solutions Wins Six 2024 “Buyer’s Choice” Awards from TrustRadius

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How to optimize your production process

How to optimize your production process

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Meet the team: Shane Taylor

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The smart choice for small manufacturing companies: Ridder iQ Essentials

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ERP software: the key to sustainable business

ERP software: the key to sustainable business

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ECI CORP Blog News Press Release

NEWS: ECI Software Solutions Unlocks New Revenue Streams for Office Technology Dealers with Integration of EvolutionX Ecommerce and e-automate ERP

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CORP Blog 5 Reasons You need an Industry Specific ERP LP Header 2021

5 Reasons You Need an Industry-Specific ERP

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A Tale about Paying it Forward in LBM: Making your Customers the Hero

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How businesses can support employees when a change is coming: from a new ERP to a new module

How businesses can support employees when a change is coming: from a new ERP to a new module

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How to get the most value from your ERP

One size doesn’t fit all: how to get the most value from your ERP

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TECH LIVE 2024

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10 Steps to ensure you select the right ERP software for your business

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Meet the team Jason1

Meet the Team: Jason Pooley, eCommerce Consultant

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Growth Strategies For Today's Office Technology Providers

The managed office technology services landscape is constantly changing and with that, dealers of all sizes must adapt to stay competitive. But how can you work toward achieving sustainable long-term growth? Here are six areas to consider when it comes to boosting business opportunities:

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Servitization: the future of the machine builder as a service provider

Servitization: the future of the machine builder as a service provider

ECI and IXON Cloud organised a roundtable session, which was broadcast at the end of 2023. The session focused on the evolution of traditional machine building to servitization – where firms don’t only sell products but deliver exceptional service and value to their customers. Experts from IXON cloud, Stefan Van Dooren and Pieter van Lith, and from ECI, Laurens Verbree and Bart mous, share their perspectives and experiences on servitization, and discuss why it will play a crucial role in the industry's transformation.

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2024 Predictions for the Builders’ Merchants Industry

Builders’ merchants across the UK have continued to face challenges when it comes to attracting new staff, rising costs in materials, and embracing Net Zero. What does 2024 have in store for the construction and builders’ merchants industries? How can merchants get ahead and prepare strategies that will help to overcome the challenges? ECI polled businesses in the construction sector from around the UK to find out what’s in store for this year, and how to find the hidden opportunities.

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The benefits of a paperless environment

The benefits of moving from a paper flow to a paperless environment

The manufacturing sector remains critical to the EU’s economy with production accounting for 17.3% of EU GDP and 83% of exports, which makes Europe the largest exporter of manufactured goods globally. Production processes have become increasingly digitised in recent years, led by the large firms and cascading down to small and mid-sized ones.

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ECI Software Solutions Acquires Treetop, Automating Dutch Residential Construction Businesses 

Strategic acquisition expands ECI’s presence in Europe with the most complete residential construction and craft business management software portfolio in the Netherlands.

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Advantages and Disadvantages of Offering a Work-from-Home Option

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ECI CORP Blog News Press Release

ECI Software Solutions Announces Winners of Its 8th Annual Everyday Hero Awards

ECI celebrates its customers behind the 141 Project, BeLEAF Survivors and The Silver Coin Project for positively impacting the lives of others

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Use This Simple Model to Resolve Common Customer Service Complaints

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The Cost Of Commuting: Staff Spending Up To 20% Of Their Salary On Getting Back To The Office

The debate over whether or not to return to the office is far from settled - and yet, the push to get employees back to the office is becoming more and more apparent.

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Phishing vigilance

Phishing Vigilance: What Your Employees Must Know to Identify and Stop Attacks

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ECI CORP Blog News Press Release

ECI Software Solutions Cloud Offerings Build Continued Trust and Business Value for SMBs

The global provider of cloud-based software joins the US National Cybersecurity Alliance’s group of Cybersecurity Awareness Month Champion organisations

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ECI CORP Blog News Press Release

ECI Software Solutions Integrates EvolutionX Ecommerce with Horizon ERP Software

The new integration increases efficiency for business supplies dealers in the UK and Ireland.

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Vertical vs Horizontal ERP Selection: Why A Vertical ERP Will Take You Further

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Meet the Team: Matt Lindley, Sales Engineer - Building Supply

We sat down with Matt Lindley, Sales Engineer at ECI Software Solutions to learn more about his role within the team.

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Workshops, awards, black tie…what more can we ask from the BMF?

Our Spruce team are heading out to yet another Builders Merchants Federation event this September.

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Blog 5 Tips You Need Plan ERP Budget

Planning your ERP Budget

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ECI’S PRODUCTIVITY INDEX: WHICH INDUSTRY HAS IMPROVED THE MOST?

The dictionary definition of productivity is ‘produc[ing] or do[ing] a lot in comparison to the amount of resources used’ – but that’s become an almost unattainable goal for many businesses today.

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BMF Instanbul Blog

ECI Spruce team attends the BMF All Industry Conference in Istanbul

ECI are proud to have sponsored this year’s BMF All Industry Conference. For the first time, the BMF Conference took place on two continents and yet remained in a single fascinating city, Istanbul which for centuries has provided a strategic link between Europe and Asia.

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Inventory Tracking: What Is It And Why Is It Important?

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5 Inventory Management Pitfalls to Avoid

What Is Inventory Planning And How Do You Do It?

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Supply Chain Planning: What Is It And What Are The Advantages?

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Meet the Team: Lauren Harrison, Customer Relationship Manager – LBMH

We sat down with Lauren Harrison, Customer Relationship Manager at ECI Software Solutions to find out more about her role within the team.

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The skills shortages report: Which industries are struggling to bridge the gap?

Since the COVID-19 pandemic, businesses across the UK have been struggling to fill vacancies due to a lack of skilled workers. In fact, an ONS survey revealed that businesses experiencing a shortage of workers reached an all-time high of 16.8% in August 2022.

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Survey: Builders’ Merchants Share Challenges For Year Ahead

It’s fair to say that the construction industry has had a turbulent few years. A jump in the price of raw materials has created considerable challenges for the sector, as well as the impact of inflation, labour shortages and rising interest rates. What will the upcoming months have in store for builders’ merchants? How will drops in consumer spending affect the industry – and what infrastructure trends do merchants need to be on top of to stay resilient?

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8 Crucial Reports Your Business Should Run

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Which Footy-Themed Passwords Have Been Hacked The Most?

Whether you’re looking to find a romantic partner or book a holiday, almost everything can now be done through the swipe of a screen or a click of a button. Brits love the convenience of digital-first culture, but this comes with more online accounts to manage than ever – and countless usernames and passwords to remember. We’re all familiar with that frustrating feeling of getting locked out, or worse, getting a notification to say that someone has been trying to access your account.

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How Builders Merchants Have Adapted To The Economy In 2022

2022 has seen builders merchants facing rocketing energy costs, inflationary pressures on construction projects and a slower-than-planned recovery from the materials shortage.

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ECI named among finalists at Print IT Awards, for the third consecutive year

ECI has been named among the Device Management Solution of the Year finalists as the Print IT Reseller Awards return for 2022.

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ECI DIST Should Your Dealerships Data Reside In The Cloud Blog 2022

Should Your Dealership’s Data Reside in the Cloud?

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The Best Professions For Hybrid Working In The UK: How To Help Your Business Adapt

Since COVID-19 accelerated the pace of change, hybrid working, where employees work both in the office and remotely, has gathered momentum quickly across the UK. The flexibility of hybrid working is now seen by many as a job perk, or even necessity, following a shift in the understanding of how traditionally office-based jobs can be done. Jobseekers get the best of both worlds - the instant communication and collaboration you get in the office, along with the convenience of being able to work from home.

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Blog 4 Best Practices In Customer Retention 2022

4 Best Practices in Customer Retention

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Manufacturing Skills Crisis: Which UK Regions Have Been Worst-Hit?

Almost every UK industry has struggled to attract people with the right skills – but manufacturers have felt the pressure more than most in recent months. Long-standing labour challenges came to a head towards the end of 2021, due to a shortage of skilled workers from the EU after Brexit and COVID-19-related supply chain disruption.

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Meet the Team: Jamie Bradley, Sales Engineer For Field Service

This month we feature Jamie Bradley, newly appointed sales engineer for Field Service at ECI Software Solutions. We sat down with Jamie to learn more about his role within the team.

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Email Overload? Here’s How to Effectively Manage It

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Supporting HBI to Close the Skills Gap in the Building Industry

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How NCT Plumbing Increased Profits and Family Time

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CORP Blog Critical Thinkers LP Header 2022

Your Game Plan for Hiring Critical Thinkers and Problem Solvers

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CORP Blog Capital Budgeting LP Header 2022

A 5-Step Capital Budgeting Process for Your ERP Purchase

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Margin Acc Richter Case Study Blog LP Header 2022

How Margin Accelerator Helped Richter Total Office Claim Extra GP Dollars

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Blog Working On Vs In The Business

Working On the Business vs. Working In the Business

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Blog 3 Ways Insearch Hero 2021

3 Ways Insearch Interactive Software Makes Builders Lives’ Easier

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ERP Solutions Help SMBs to Optimize Supply Chain Management

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Blog The Importance Of Data Visualization

The Importance of Data Visualization

Provide end-users actionable insights

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Merchant Awards

Two ECI Customers Announced As Winners At The 2022 Builders’ Merchants Awards

Two ECI customers have been announced as winners at the prestigious Builders’ Merchants Awards. Coomers Timber and Building Supplies, a longstanding ECI Spruce customer, won the Kitchen and Bathroom Showroom of the Year award, while eCommonSense customer, Haldane Fisher took home the Online and Digital Strategy of the Year Award.

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CORP Blog ERP Streamlines and Simplifies Accounting LP Header 2022

ERP Streamlines and Simplifies Accounting

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MPS Blog

5 Steps to help MPS providers drive profit

MPS providers should be focused on increasing visibility and control over inventory operations to drive profit. Laryssa Alexander, Field Service President, ECI, shares some practical tips to help monitor complex variables and provide a real operational boost to businesses

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MKSYS 4 Steps Home Builders LP Header 2022

Google search data sheds light on last year’s timber shortages

Anyone working in the building supplies industry will know how much of a headache it has been to keep up with demand over the past year. Bricks, plaster, tiles and, of course, timber have all been in short supply at some point – leading to project delays, price hikes and potential cash flow issues for tradespeople and construction firms struggling to complete work on time.

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Blog Alora Discrete Manufacturers Are Hiring

We’re Hiring: Could Increased Efficiency be the Real Answer?

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Blog Alora Want To Win The Manufacturing War

Want to Win the Manufacturing War? Install a Manufacturing Intelligence Platform Today

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Blog Scale Your Business Through Effective Delegation

Scale Your Business through Effective Delegation

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Blog 3 Reasons Your Business Needs Strategic Partnerships

3 Reasons Your Business Needs Strategic Partnerships and 3 Ways to Form Them

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CORP Blog Work Smarter Not Harder LP Header 2022

5 Time Management Rules for Working Smarter, Not Harder

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Must-See Education Sessions for Home Builders at IBSx copy

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Blog Statistical Case For Digital Transformation

A Statistical Case for Digital Transformation

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Why inventory management is critical in the supply chain

In the world of supply chains, the importance of inventory management can often be overlooked as one of the less pivotal functions. This approach, though, should be taken at your peril.

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Management and Reporting

What is an order management system & how does it work?

An order management system (OMS) is a software package that coordinates all of the disparate functions of an order fulfillment process and allows them to be controlled succinctly.

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What are the different types of inventory systems?

Juggling a supply chain is one of the trickiest, but most important, aspects of managing a manufacturing business. Keeping that supply chain healthy and working at its optimum means the business can perform to its best ability on a day-to-day basis.

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Advanced Inventory management

Key concepts of inventory management

With billions wasted on stale or unsellable inventories each year, and an additional estimated $40 billion lost to employee theft in the US alone, the importance of keeping a strong handle on your business's stock with good inventory management techniques is becoming more apparent.

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RHC Builder Survey Report Blog

Builders’ Merchants Share Top Predictions For 2022

Builders’ merchants have enjoyed a bumper year of sales, in part thanks to DIY and large-scale home improvements ramping up during the pandemic.

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Staffing Challenges and Solutions in a Post-Pandemic World

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Blog 7 Word Of Mouth Marketing Methods

7 Word of Mouth Marketing Methods You Can Start Using Today

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Is print deadd

The Recycler podcast: Is print dead or is it just sleeping?

It’s safe to say that since the pandemic struck in early 2020, it’s been a non-stop whirlwind for the office supplies and managed print services (MPS) industries. We’ve all had to learn how to adapt to this new normal. In a recent podcast, we chatted with the hosts David Connett and Peter Mayhew about the biggest challenges the industry has faced and offered some predictions for the future.

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CORP Blog 5 Tips for Simplifying and Shortening Your ERP Search LP Header 2021

5 Tips for Simplifying and Shortening Your ERP Search

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RHC Builder Survey Report Blog

2021 ECI Residential Home Construction Builder Survey

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Meet the team Web AG

Meet the Team: Anna Grubb, Head of International Sales, Field Service

This month we feature Anna Grubb, ECI’s Managing Director of International Sales for Field Service. We sat down with Anna to learn more about her experience within the field service industry.

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Top New Home Builder Tips for 2021 copy

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Blog 5 Ways ERP Automates Business Processes

5 Ways ERP Automates or Streamlines Business Processes

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HOW TO CHOOSE THE RIGHT DISTRIBUTION CHANNEL

The supply chain distribution industry continues to evolve as companies are expected to meet customer expectations. Finding and creating a distribution chain that will support growth and improve performance is one of the key factors to staying ahead of the changes in the market.

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WHAT TO LOOK FOR IN ORDER MANAGEMENT SOFTWARE

Whether you’re looking to scale up, or just need to streamline the back-end processes of your business, order management software (OMS) is an essential tool for all ambitious retailers.

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FIVE WAYS YOUR BUILDING SUPPLIES SOFTWARE CAN HELP YOUR CUSTOMERS

As the world adopts a more digital approach, it is highly likely that you have, or soon will, outgrow your usual working methods. If this is the case, when managing your business, you could be looking to move from using manual processes to investing in more mature, innovative construction software.

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Blog Start Mkt Digital Trans By Rethinking4 Outdated Ideas

Start Your Marketing Digital Transformation by Rethinking 4 Outdated Ideas

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Build Tools Blog Build Tools Is now an Affiliate Partner of HBA Rebates LP Header 2021

ECI is Now an Affiliate Partner of HBA Rebates

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CORP Blog 6 Strategies to Help Your Employees Become More Goal Oriented LP Header 2021

6 Strategies to Help Your Employees Become More Goal-Oriented

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Corp Blog Paid Leave 2021

A Deep Dive Into Paid Leave: Can’t afford it or can’t afford NOT to offer it?

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Blog 5 Tips For Managing Email Overload

5 Tips for Managing Email Overload

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MKSYS Blog Nova Triad Homes

MarkSystems Helps Nova Triad Improve Margins and Processes

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How to choose the best distribution ERP software

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Blog 5 Ways To Speed Up Your Hiring Process

5 Ways to Speed Up Your Hiring Process and Get Good Employees

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CORP Blog 7 Costly Inventory Management Mistakes LP Header 2021

7 Costly Inventory Management Mistakes

Today’s most competitive service providers are built to manage inventory for maximum efficiency and profitability. By implementing a complete business management software specifically for field service providers with an inventory management component, these organizations establish and maintain appropriate inventory levels in their fleets and (for some) warehouses. The technology enables them to offer superior customer experiences while delivering optimum net savings for the business.

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Blog 5 Reputation Management Rules For SM Bs

5 Reputation Management Rules for SMBs

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Blog Data Visualizations Are Key Business Intelligence Growth

Data Visualizations are Key to Business Intelligence and Growth

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Six Reasons Service Agreements Work

Successful HVAC, electrical, plumbing, and other service providers with long-term solid business plans almost always share one key component: prioritizing maintenance (or service level) agreements over other practices in customer acquisition and retention. These agreements can be the lifeblood for residential service providers, ensuring a steady income regardless of seasonal and cyclical buying cycles. Below are six benefits of maintenance agreements that will have you wondering why you haven’t considered them before.

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10 Tips for Managing Your Time and Your Energy

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A Focus on the Customer Makes Price Increases Easier

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12 Keys to ERP Discovery Call Success

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Blog Six ERP Basics Your Business Cant Do Without

Six ERP Basics Your Business Can’t Do Without

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Manufacturing Quoting

ERP vs MRP: How both systems can help you to excel in the manufacturing industry

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Manufacturer ERP

How an ERP system can help your business thrive as manufacturing makes a comeback

News that the Australian government would provide approximately $1.5 billion over five years to support the Modern Manufacturing Strategy (MMS) was welcomed by the sector, with the Prime Minister pledging to build scale and capture income in high-value areas of manufacturing, "where Australia either has established competitive strength or emerging priorities".

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Manufacturing Discussing

Why do manufacturing businesses need an MRP system?

Material Requirements Planning (MRP) systems have been around for a long time, and while they are not a buzzword that many business leaders are used to hearing regularly in comparison to others; it remains a fundamental necessity within the manufacturing industry. With the business cycle moving faster than ever, manufacturers must evolve to keep pace - technology is vital to this process.

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Succession Planning: What to do when it’s time to hand the business off

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5 Benefits You Need to Attract and Retain Millennials

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Managing the Chaos of Home Building

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Neilcorp Homes Customer Success Story: How MarkSystems Home Builder Software Improves Productivity, Information Flow, and Communication

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3 Types of Reporting Home Builder Solutions Should Provide

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The Shape of Supply Chains in the Digital Economy

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BLOG SM Bs Must Manage the Cybersecurity Threats of Hybrid and Remote Work Environments socialpost hero 1320 X643

SMBs Must Manage the Cybersecurity Threats of Hybrid and Remote Work Environments

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How to Detect When Employees Are Stealing from Your Company

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Digital Dilemma: Fabulous Innovations Spawn Frightening Cybercrime

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Meet the Team: Patti Sorensen, Senior Consultant, MarkSystems

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9 Ways Bolt Improves a Trade Contractor's Life

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Blog 5 Ways Build Tools Saves Custom Builders Remodelers Time

5 Ways BuildTools Saves Custom Builders and Remodelers Time

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Marketing Doesn't Have To Be Hard: How to Become a Local Thought Leader

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Blog What you need to know about ERP selection and implementation LP Header

What No One Told You About Selecting an ERP System

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Blog Better Visibility Helped This Team Set Records

Better Visibility Helped this Team Set Records. You Can Follow Their Lead.

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ECI Horizon ERP Software Consultation

Increase Employee Performance by 12% by Hiring for Diversity

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BT Social Womenin Building May 2021

Women in Building and Construction - Kay Renwick

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Are you a builder that the trades want to work with?

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Big Data for SM Bs Its Your Present and Future Blog Header

Big Data for SMBs: It’s Your Present and Future

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7 Ways ERP Can Improve Your Work Life Balance Blog Header Image

7 Ways ERP Can Improve Your Work-Life Balance

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MarkSystems Community User of the Month - Julia Phipps

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Your Post-Pandemic Business: 4 Things That Are Here to Stay

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Customer Success vs. Customer Support

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3 Ways BuildTools Helps the Cost-Plus Builder

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8 Benefits of Efficient Document Management

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10 Benefits of Construction Management Software

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ERP Upgrade to Web-Based ERP to Stay Ahead of the Competition

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How to Use Google to Market Your Job Shop Better

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5 Tips for Building Customer Relationships That Last

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What's the Best Shop Management Software for Your Job Shop?

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3 Easy Ways to Get Your Shop Floor Under Control

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Shop Floor Scheduling Software

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The 5 Biggest Reasons Why Your Shop is Losing Money

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Data Transfer: From Spreadsheets to an ERP System

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Cloud ERP or On-Premise: Which Is Right for You?

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Struggles of Manual Data Collection

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The Art and Science of Manufacturing Scheduling Software

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3 Management Tips to Make Your Job Shop More Efficient

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3 Tips for Scheduling Job Shops Efficiently

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7 Habits of Highly Effective Job Shop Management

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ERP Systems: A Complete Guide

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10 Ways to Help Your Employees Return Safely and Confidently to Work

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5 Mistakes Your Machine Shop Makes Every Day

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6 Big Reasons Why Software for Small Job Shops Makes Sense

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Job Shop Marketing in 5 Easy Steps

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Machine Shop Software Enables Employees to Track Production

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Why Corporate Social Responsibility Is Important to Your Shop

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The Difference Between an MRP System and an ERP System

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Why You Need Job Shop Scheduling Software for Your Shop

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Merchant Beware: 8 Warning Signs of Credit Card Fraud

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How Technology Can Help Improve Builder-Trade Relations

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MarkSystems Consulting: Helping Builders Automate and Streamline Processes

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Hiring Qualified Employees: 4 Factors to Consider

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Blog Customer Loyalty Best Practices

Creating Customer Loyalty: Part 2

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BT Blog Womenin Building March 2021

Women in Building and Construction - Meg Epstein

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How to Create an Effective Marketing Strategy for Your Small Business

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Blog 5 Proven Strategies Maximize Employee Motivation

5 Proven Strategies to Maximize Employee Motivation and Performance

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Managers’ Edition: Why Can’t They Just Do It?

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Blog MKSYS Youve Sold All These Homes

How to Meet Customer Expectations in a High-demand Market

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Keep Your Mind Ready for Great Ideas: Using the Getting Things Done Methodology

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Blog Lot Vue Home Buying Process Is Changing

The Home Buying Process Is Changing—Are You Ready?

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Women in Building and Construction - Shonna ver Kuilen

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How to Reduce Employee Absences Vital for SM Bs During a Pandemic

How to Reduce Employee Absences: An Imperative for SMBs During a Pandemic

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MKSYS Blog Userofthe Month Jan 2021

MarkSystems Community User of the Month | Ethan Kelly

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Must-See Education Sessions for Home Builders at IBSx<

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How to Host More Engaging Office Meetings Online

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5 Website Design Mistakes SMBs Must Correct in 2021

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Think Your Spreadsheets Are Ready for the Digital Economy?

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5 ERP Implementation Obstacles and How to Overcome Them

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Choosing the Right ERP to Grow Your Business

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8 Signs You’re Using the Wrong ERP

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Benefits of ERP for Service Providers

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Blog Is Your Management Style Right For Your Employees

What’s Your Management Style and Is it Right for Your Employees?

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ECI Brightens Facebook with Charitable Holiday Pet Photo Contest

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MKSYS Blog Userofthe Month December 2020

MarkSystems User of the Month - Andy Lett

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MKSYS Blog Top New Home Builder Tips2021

Home Builder Tips 2021

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Blog How To Throw A Virtual Holiday Party Employees Will Love

How to Throw a Virtual Holiday Party Your Employees Will Love

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The most pet and children friendly home office plants you can buy

With working from home likely to continue for some time, UK workers are now balancing a house which has become an office, gym and even a pub!

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MKSYS Blog Userofthe Month November 2020

MarkSystems Community User of the Month - Jami Mossholder

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Blog Critical Path

Cutting Your Build Cycle by Mapping to Critical Path

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Managers’ Edition: How to Develop Your Employees’ Problem-Solving Capabilities

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ECI blog 3 Easy Yet Powerful Ways To Build Customer Loyalty

3 Easy, Yet Powerful Ways to Build Customer Loyalty

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MarkSystems Community User of the Month - Karie Ann Murray

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ECI blog How To Minimize Threat Covid Workplace

How to Minimize the Threat of COVID-19 Spread in Your Workplace

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MKSYS Blog Meet The Team Victoria Schmidt

Meet the Team: Victoria Schmidt, Business Consultant for MarkSystems

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How to Become a More Profitable Home Builder

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Building Remotely: Tips for Home Builders

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Eye of the tiger: The most popular songs for Brits returning to the office

Is there anything more hotly debated than the office playlist? Aside from the heating temperature of course!

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5 Best Practices for Building Your Business through Social Media

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After COVID-19: 10 Business Lessons for a Profoundly Different World

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Six Manufacturing Weaknesses of Outdated Systems

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Meet the Team: Jeremy Jackson, Director of Consulting, MarkSsytems

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How Home Builders Can Leverage Technology to Succeed

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PPP and the Home Building Industry: Impact of Policies and Regulations

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MKSYS Blog Meet The Team Chris Mierchuk

Meet the team: Chris Mierchuk, Implementation Team Lead, MarkSystems

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As Remote-Work Revolution Surges, Can Your ERP System Keep Up?

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Collaborative Tools for a Remote Workforce

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How to Help Your Employees with Pandemic-Related Mental Exhaustion

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