Big Ideas for Small Businesses
The latest news, industry insights and more about ECI, ERP, and cloud computing for small to mid-size business development.
Monica Wheaton has joined ECI’s Residential Home Construction Division as a Senior Marketing Manager. She will work with the sales and marketing teams to drive growth for...
See our 5 Keys to Strategic Planning for 2020
Failing to document your B2B target audience leads to inefficiencies in many parts of your business. Here is an overview of what to document and some suggestions for using...
“Lead nurturing,” or developing of valuable new leads into customers is central to the success of every SMB.
One of the biggest contributors to your long-term success in sales is belief in your own capabilities. You need the ability to quickly reframe your thinking after a series...
Maintenance and service contracts are the bread and butter for any managed service provider. Embracing solution selling gives you the information you need to build smart,...
Ron Books, looks back on 20 years of ECI growth.
As a distribution, manufacturing, or construction business, you have probably been contacted more than once by an information provider promising lists for greater insight...
In this post, we’ll discuss 5 crucial CRM roles that ensure success. These range from bridging internal teams & vendors, to analyzing workflow & data.
Customer Relationship Management (CRM) is not about technology, it is about people and processes. A CRM solution offers tremendous opportunities for businesses to build...
A few weeks ago, one of our customers Joe called. He was so excited to receive his biggest order in months! He processed the order and then some red flags started popping up.
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