Use This Simple Model to Resolve Common Customer Service Complaints

Demanding customer expectations, human error, and continuous change make it a challenge to maintain consistently high customer service standards.

Phishing Vigilance: What Your Employees Must Know to Identify and Stop Attacks

Overwhelmed by the wide variety of cyberattack techniques being used by criminals today? If you have to focus your efforts on the greatest threats to your business,...

ECI Software Solutions Cloud Offerings Build Continued Trust and Business Value for SMBs

The global provider of cloud-based software joins the US National Cybersecurity Alliance’s group of Cybersecurity Awareness Month Champion organisations.

ECI Software Solutions Integrates EvolutionX Ecommerce with Horizon ERP Software

The new EvolutionX and Horizon ERP integration increases efficiency for business supplies dealers in the UK and Ireland.

Tips for Boosting Customer Service and Your Bottom Line

Let’s discuss the role of customer service in driving business success. Read on to explore practical strategies like loyalty programs, & personalized support.

ERP Data Migration Best Practices in 6 Steps

If your business is planning to upgrade to a more modern business management solution or ERP platform, transferring your data accurately is essential.

5 Priorities Employees Care About Most in 2023

For employers, here are the top 5 employee priorities for 2023. Gain valuable insights, stay ahead of the game & create a thriving work environment. Learn how!

Planning your ERP Budget

Your Most Frequently Asked Questions about the Cloud Answered

Cloud computing offers scalability, cost savings, and flexibility. Learn how to choose the right cloud service provider for your business.

5 Reasons Your Business Is Safer in the Cloud

Remote work has introduced more security risks to businesses of all kinds and sizes. The risk and costs are more prominent in small- to medium-sized businesses.

An Interview with ChatGPT on the Future of ERP, Business Software, AI, and Itself

In this exclusive interview with ChatGPT, the game-changing AI language model, you’ll learn about the future of ERP, AI, and business software. Read on!

Honouring Our Core Values: The ECI Everyday Hero Award