During this three-day event, you will:
Unlock your software's potential
Hear what's new with your software and learn best practices for inventory management and customer experience. Our experts will also help you master EDI, analytics, and more.
Stay on top of the hottest trends
Hear how the lumber industry is overcoming challenges like customer loyalty in the face of competition, workforce challenges, and more by utilising modern technology.
Connect with industry experts and peers
Network with your peers to share insights for business growth and mingle with reputable industry analysts like Craig Webb!
Most anticipated sessions for all Building Suppliers
Building Supply General Session
Hear from ECI experts about current challenges and opportunities for building supply businesses, like labor challenges, ecommerce, succession, and much more. This is also a great chance to learn how our solutions can help you to overcome these challenges and grow your businesses.
Loyalty Programs
The growing use of loyalty programs at retail implies great value to merchants. Your Spruce system can now be configured to utilise our integrated loyalty feature.
Track your qualified and unqualified transactions, guide and promote specific products using loyalty incentives, and more in an easy-to-use, fully integrated fashion. More and more loyalty programs are being used to drive recurring business. Consumers today have been conditioned to look for rewards programs such as the ones offered by airlines and mass merchants. You, too, can offer a loyalty program through your Spruce software.
Familiarising a New Generation of Staff
If you have been in the LBM industry for a long time but are now looking for new team members to pass along your expertise, our software can help you plan for the future. It is important to be able to provide all the information needed to guide staff properly.
This session will provide you with guidance on how software features like message groups, alternate SKUs, material lists, image lists, attachments, forms, and automated adjustment codes can help your team learn and grow.
Physical Inventory & Cycle Counting Best Practices
Performing a cycle count or physical inventory is one of the most important tasks you will perform during the year. Yet it is also that task that you may dread the most. We have simplified this procedure down to eight simple tasks. Following these tasks will ensure that your counts will be performed in the most systematic way the program uses to account for your inventory.
Most anticipated Spruce sessions
Click here to view and download all sessions for Spruce users and executives.
New Features and Updates
Learn about recently added new Spruce features and how to use them effectively. We will also discuss the upcoming product roadmap to give you a sneak peek at what's coming!
Roundtable: Data management
Join this interactive session about data cleansing and optimising the return on your Spruce investment from a data perspective. All attendees are encouraged to come with questions and experiences related to the challenges and rewards of a focusing effort on clean, usable data.
Digitalisation of My Business - Now Is The Right Time, Don't Wait!
What is digitalisation? Why is everyone talking about ecommerce? What do my customers expect today vs tomorrow and beyond? This session will focus on industry trends toward digital customer engagement. Learn what our team is doing to prepare for omni-channel engagement with today's customers using your Spruce software.
Vendor EDI for Direct Relationships
Many Spruce customers are well-versed in vendor EDI functions with co-ops and large independent distributors. Many other vendors can communicate electronically with your Spruce software using X12 formatting through a third-party relationship.
If your data entry volumes are onerous for your business, consider Kleinschmidt to manage purchase orders, purchase order receiving, payable invoicing, and advanced ship notifications, to name a few.
Using Spruce Analytics as a Diagnostic Tool Within Your Business
The built-in analytics feature allows for non-paper reporting and business decision-making in real-time. This class is for you if you are not using or only lightly using your integrated analytics solution. We will review several key base charts and graphs, demonstrate the powerful proactive capabilities of the add-on alerts and reporting module, and share non-typical uses of this powerful tool.