Customer Success Story : Branch Bros Goes Online
Learn why Branch Bros took their merchant business online with Spruce eCommerce
Customer Acquisition
Online Sales Channel
Proofing for the Next Generation
"Since launching Spruce eCommerce our customers experience has greatly improved." - Ashley Branch, Managing Director of Branch Bros
Branch Bros couldn't be without Spruce eCommerce and the ability to allow customers to order online 24/7. It's allowed them to extend their merchant business outside of normal business hours and fill the gap in business revenue resulting from a shift in traditional buying habits, with customers expecting to be able to order online. Their website is visually appealing and easy to navigate, and has allowed Branch Bros to grow a new customer base online.
A new revenue stream
More than just another channel for existing customers to buy from you, an eCommerce platform allows new customers to discover your business online, generating a brand new revenue stream for your merchant business.
24/7 Access
With a notable drop in traditional shopping habits affecting busienss income, discover the addition of online trading to help fill the gap. Your competitors are already offering eCommerce - make technology your new best friend by offering 24/7 online ordering to your customers.
Improved customer experience
With changing customer shopping habits and increasing demand for online ordering, the current generation of buyers expect a transactional website. Replicate your in-branch customer experience online and keep your customers happy.
Future proof
With baby boomers set to be retired in the next 10-15 years, set your business up for the future now with an eCommerce solution built by merchants for merchants. Don't get left behind - the time for eCommerce is now.
“Technology is very important to Branch Bros, both now and in the future. We couldn't be without ecommerce now.”