We all function in a world of technology, and today, expectations have changed when interacting with any service. This is just as true for residential construction and remodeling.  As new generations of homeowners enter the market, it’s crucial you understand their expectations and evolve your business to meet them where they are. So how do you do that? That’s where ECI’s industry expertise comes in. We’ve created our Better Builder’s Series to help you better predict and respond to homeowners of every generation.   

In this episode, we will share our thought leadership around top homeowner expectations, such as:  

• Be able to easily communicate with you at any time 
• Be kept in the loop on progress and see the progress 24/7 
• Make their selections without making a special trip 
• Have transparency on how changes impact their cost and the schedule 
• Be kept up to date on schedule changes, especially for remodeling 
• Get the same level of customer service as they do from any other business they interact with 

Watch on the BuildTools YouTube channel or view this episode below.