Home buyers, trades, and fellow employees are more diverse than ever - all coming with their backgrounds and ethnicities. In a world of diverse cultures, it's easy to unintentionally offend someone. If you want to understand different perspectives and build relationships across cultures, this episode is a must-listen.

Guest host Monica Wheaton will lead a great conversation with this month's "Hot Seat" guest (ECI's Cori Masters) and a roundtable of industry pros.