Events

Inoculating Buyers, Setting Expectations and Managing Customer Experience

Presenters: Tim Bailey, Chief Strategy Officer, Avid Ratings ; Monica Wheaton, Director of Customer Success | Residential Home Construction

New rules of engagement are needed in today’s experience economy. Learn more about the stages of customization and...

Preparing for the Future

If 2020 has taught us anything, it’s what we need to build a resilient business. Register for this session to discuss what...

Industry Trends and Polls

What a year 2020 was! Many of the challenges facing builders and suppliers will continue into this year. Join us to share...

Women in Building & Construction

Women are breaking barriers in building and construction. Watch this recorded Q&A with an all-female panel of leaders...

How Bolt Improves Builder-Trade Relations

Join us for this ECI in-booth session at IBSx, the Virtual Experience, and learn how Bolt improves communication between...

Becoming the 'Builder of Choice': What Really Makes a Difference to Your Trades?

Presenter: Scott Sedam, Owner & President, TrueNorth Development

In this fast-paced webinar, Scott Sedam, homebuilding industry consultant and 23-year monthly columnist for ProBuilder...

How Bolt Improves Builder-Trade Relations

Presenters: Bob Cain, Business Unit Leader, BuildTools and Bolt ; Kevin Lee, Chief Executive Officer, L & M Electric

Trade partners are often juggling multiple builder portals which can impact productivity and efficiency on the job. That's...

Customer Care, Customer Service: One Company, One Voice

Presenter: Kerry Mulcrone, President, Kerry & Co

Providing customers with a great experience is one of the most important things a home builder can do. Good word of mouth...

Balancing Financing Options with the Crazy Market

Presenter: Margaret Whelan, CEO, Whelan Advisory

Demand for new homes is hot! Unfortunately, builders are unable to take full advantage of the opportunities. Not only are...