Patio, Hearth, and Hardscape Store
Compete and win against big box stores
We know how big box stores make it difficult for patio, hearth, and hardscape stores to compete, but the quality of customer service from smaller retailers remains unmatched by the retail giants. Our team has been in your work boots so we understand your challenges and how POS and inventory management software can help give you the edge.
Give your customers what they want when they want it
Keeping track of a wide range of materials, from heavy bulk supplies like concrete to individual fire pit kits, can be challenging. But with the right inventory management system, you can ensure you always have what your customers need when they need it.
Use mobile to your advantage inside and outside of the store
Imagine this: a contractor walks into your store, unsure what hardscapes, or fireplace materials they need. Instead of just handing them a catalog, your staff whips out their mobile software. Now, they can showcase products inside and outside the store, add desired items directly to a wish list within the mobile software, and seamlessly transition to the POS system with the pre-populated wish list.
Capitalize on seasonal peaks and valleys
Most contractors have a short window to complete patio and hardscape projects. During the winter months, you can use your time to dig into the data from past years and make informed decisions about which suppliers to work with - and get your orders in early.
Meet expectations by modernizing your technology
Stay ahead of the curve and become a preferred supplier. Today's customers are modernizing fast, and they expect their suppliers to keep pace. By providing services such as multilocation supplies, personalized payment terms, and reliable delivery schedules, you can become a preferred supplier for your most valuable clients.
RockSolid MAX streamlines customer service and inventory management for Rusty’s Home Center
They needed a system that would support their three stores (and future growth) while streamlining customer service and inventory management for the next 10-15 years.
RockSolid MAX
RockSolid MAX is an affordable and easy-to-use inventory management and POS software designed for supply stores like yours. Over the years, we have helped thousands of your peers modernize their growing businesses, improve customer service, and increase annual sales.
Top software capabilities for Patio, Hearth, and Hardscape Stores
Accounts Receivable
Easily manage your accounting process. Automatically email customers their statements or invoices, saving time and paper.
Point of Sale
With seamless catalog access, you can quickly process customer transactions and special orders, creating positive sales experiences.
Analytics & Reporting
Stay informed on day-to-day operations and make decisions based on data with predefined reports and analytic graphical reporting.
Offline Point of Sale
Process emergency front counter sales transactions and print receipts when access to your cloud-based system is unavailable.
Purchasing & Inventory
Special orders become painless, while consolidating purchasing improves efficiency and maximizes volume discounts.
Rentals
Manage your rental operation within RockSolid MAX so you can easily rent out tools and equipment.
Marketing
Market your business from within the software. Include logos on documents, print sales signs, send statement flyers, and more.
24/7 Access
Increase your productivity with 24/7 mobile access to your system, from anywhere you can connect to the internet.
Always Up-to-Date Software
Your software stays current so you never have to make manual updates.
Patio, Hearth, and Hardscape Store Frequently Asked Questions
How does software support inventory control, considering the seasonality and diverse range of our products?
Software, such as RockSolid MAX, can analyze historical sales data and trends to predict seasonal fluctuations in demand for specific products. This helps in adjusting inventory levels accordingly. It can also automate reordering by setting up reorder points and quantities. This ensures that products are restocked on time, preventing stockouts.
How does the POS system benefit our patio, hearth, and hardlines store?
The POS (Point of Sale) system is a crucial component of our business operations. It streamlines the checkout process, enhances customer experience, and provides real-time sales data. With integrated inventory management, the POS system ensures accurate stock levels, automates reorder processes, and enables us to make informed decisions based on up-to-date information.
Can software manage specialized attributes such as weight, dimensions, and material variations for various hardscape products?
Yes, by moving away from paper records and catalogs, you can record detailed information about products in one software system. When it comes to fulfilling a customer order, you can request the exact product mix they need for their project.
Does your software offer features to account for split shipments when selling multi-phase projects?
Being successful in the patio, hearth, and hardscape market is not just about having the right products in place but also how you support customers. Our software can help you set up payment and delivery schedules so customers get the right products at the right time for their projects. It can also bring certainty and transparency to your cashflow.
How does the system prevent overstock or understock situations, especially in a dynamic retail environment?
Software, such as RockSolid MAX, employs automated reordering and demand planning features to prevent overstock or understock situations. By setting reorder points and quantities, the system ensures that products are replenished just in time, avoiding stockouts. Real-time analytics and reporting capabilities allow us to monitor sales patterns, identify slow-moving items, and make data-driven decisions to optimize inventory levels and prevent excess stock accumulation.
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Want to learn more about how our team of experts can help you?
Simply provide us with your contact information and we’ll take it from there. By learning more about your business and future goals, we can work together to help you be more competitive in the market.