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ECI Software Solutions, a leader in cloud-based business management solutions, today announced it has been honored with five awards for its industry-leading technology, customer service and business growth. These achievements underscore ECI’s continued dedication to and success in providing its customers with innovative business solutions while celebrating its status as one of the fastest-growing Texas-based private companies.
Since the beginning of 2021, ECI has received significant recognition for its work in the manufacturing and residential home construction industries. In the manufacturing sector, ECI earned the National Association of Manufacturers (NAM) Manufacturing Leadership Award for its M1 solution, which drove operational efficiency and improved business processes for customer Excel Connection. ECI also received accolades for its work in the residential home construction industry, achieving a Best of IBSx Awards Finalist ranking for its construction project management solution, BuildTools. With over 200 entries in six categories, BuildTools was named among 19 notable products for its innovation, functionality, design and builder friendliness.
Beyond delivering exceptional products, ECI also won two awards for its excellence in customer service: the Stevie Awards for Customer Service: Front-Line Customer Service Professional of the Year, which recognized senior customer support specialist, Victoria Aiken, for her embodiment of ECI’s core values serving customers, and Best Customer Feedback Strategy for strategically using real-time customer feedback to improve overall customer support.
ECI was also ranked No. 123 on the Inc. 5000 Regionals list of the fastest-growing private companies in Texas. Affiliated with the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the Texas economy. Throughout 2020, ECI closed five acquisitions and was acquired themselves by Leonard Green & Partners.
“As ECI has continued to grow exponentially over the past year, it’s exciting to be recognized for all of the great work the team does for our customers and greater economy,” said Trevor Gruenewald, CEO of ECI. “Our ability to deliver award-winning products and services enables us to stand out as a leader across industries, and it’s wonderful to have that work recognized by our peers and respected industry organizations.”
For a full list of ECI’s award recognitions to date, visit: www.ecisolutions.com/about-us/awards
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, building supply, office technology and wholesale/retail distribution industries, ECI's industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 80 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway and Australia. For more information, visit www.ECIsolutions.com.
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