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AvidCX Features
AvidCX provides homebuilders with the tools to enhance customer experience, improve operational efficiency, and drive sales.
AvidCX helps homebuilders improve customer satisfaction, streamline operations, and enhance their online reputation by providing deep insights and feedback at every customer touchpoint.
Comprehensive survey tools
AvidCX captures feedback across the entire homeowner journey—from initial inquiries to post-purchase support—providing builders with actionable insights to enhance customer satisfaction and drive business improvements.
Danalysis and benchmarking
Analyze survey data, identify customer trends, and benchmark performance against industry standards. AvidCX delivers real-time insights to support smarter decision-making and sales growth.
Customizable reporting and dashboards
Tailor dashboards and reports to fit your needs. AvidCX offers intuitive visualizations that provide both high-level overviews and in-depth analyses, making it easy to track trends and performance.
Seamless integration with existing systems
Effortlessly connect AvidCX with key business platforms like Salesforce and ECI MarkSystems, ensuring automated data sharing and improved operational efficiency.
Automated multichannel surveys
AvidCX optimizes survey outreach, engaging customers when they’re most likely to respond. Its automated, multichannel approach drives higher response rates for more reliable feedback.
Online reputation management
Showcase customer reviews where they matter most. As the only platform that gets builder reviews on Zillow, AvidCX helps homebuilders strengthen their online reputation and build buyer trust.